Every task in Avaza has its own discussion. Your team, and any customer contacts you've invited to the project, can comment, mention each other and share files there, so the conversation stays with the work.
Post a comment
Open the task. The discussion is on the right, on the Comments tab.
Type your comment. To get someone's attention, type @ and choose their name.
To add files, click the paperclip and choose Upload from Computer, Choose from Dropbox or Choose from Google Drive. You can also drag files onto the discussion or paste them in.
Click Post, or press Ctrl+Enter (⌘+Enter on a Mac).
A comment can have up to 8 files. Files you drag or paste in open the Upload File(s) popup, which takes files of up to 10 MB each. See file management for where attached files end up.
To comment, you need to be a member of the project with the Comment task permission. New members get it by default, and it's under Task Permissions on the Members tab of Project Settings. Admins can comment on any task.
When you post a comment, you become a follower of the task. People you @mention become followers too. Followers are notified about new comments in Avaza, as browser notifications, by email and in the mobile app, depending on their notification settings. See task followers.
You can also reply to a task email, and your reply is posted as a comment. See replying to task emails.
Keep a comment within your team
Tick Post as Internal Note before you post. External contacts on the project, such as your customer's contacts, can't see internal notes and aren't notified about them, even if you @mention them. Only team members who follow the task are notified.
- Only team members see the checkbox. Internal notes are highlighted in the discussion.
- Avaza remembers the checkbox in your browser, so it's still ticked for your next comment. Check it before you post.
- Replies by email and comments posted from Chat are always normal comments. If you reply by email to an internal note, external contacts can see your reply.
- External contacts see a comment count without internal notes. Your team's count includes them.
To hide a whole task from external contacts, see hide tasks from external contacts.
Follow the conversation
- New comments appear straight away, without reloading the page.
- While someone is typing a comment on the task you have open, you see "… is typing" under the comment box.
- A green dot on someone's picture means they're using Avaza now. It turns grey a few minutes after they leave.
- In the List view, the comment count is highlighted for tasks you follow that have unread comments.
- Click ⋮ on a comment for Reply to Message, Copy Text, and Edit Message or Delete Message on your own comments. Hover over a comment and click + to add a reaction.
- The History tab, next to Comments, shows what changed on the task and who changed it. See the History tab.
Discuss tasks from Chat
The Tasks tab in Chat lists tasks from the projects you're a member of, with the tasks you follow and that have comments at the top. It's the same discussion: anything you post there is added to the task as a comment. The Tasks tab is shown to Admins, Project Collaborators and Portfolio Managers. See getting started with chat and what's in the Tasks tab.
External contacts with the Project Collaborator role can join task discussions too. See collaborating with customers on tasks and chat for external contacts.