If you've forgotten your password, you can set a new one from the sign-in page. You need access to the email address you sign in with.

Reset your password

  1. Go to the sign-in page at any.avaza.com and click Forgot password? under the password box.

  2. Enter your Email Address and complete the "prove you are human" check.

  3. Click Start Password Reset. Avaza shows Done! and emails you a reset link.

  4. Open the email "Avaza Password Reset Request" and click the link. The link works for 3 days.

  5. Enter your new password in both boxes and click Reset Password.
    When you see Password Successfully Reset, click log in and sign in with your new password.

Your new password must:

  • be at least 6 characters long;
  • contain at least one symbol, such as ! or #;
  • not be your email address, or too close to it.

Good to know

  • One password for all your accounts. Your password belongs to your login (your email address), so the new one works in every Avaza account linked to that email. See linking Avaza accounts to your email.
  • Other browsers are signed out. Within about 3 minutes of the reset, Avaza signs your login out everywhere else. That helps if you think someone else knows your old password.
  • MFA still applies. If you use multi-factor authentication, you still enter a code after your new password.
  • To change a password you know, use Forgot password? too. There's no password field on the User Profile page.
  • Sign in with Google? You can use the same steps to add an Avaza password to your login.

If it doesn't work

  • No email arrives. Avaza only sends the link if the address belongs to an Avaza login, but it shows Done! either way. Check that you entered the email you sign in with, look in your spam or junk folder, and wait a few minutes. If your company filters email, ask your IT team to allow Avaza's email addresses.
  • "Password Reset Link Expired". The link is more than 3 days old, or you've asked for a newer one since. Start again and use the newest email.
  • "Your invitation has been resent!" You started the reset from your company's own Avaza address, and you haven't accepted your invitation yet. Open the invitation email and accept it instead.
  • "Login Options Enforced on this Account". An Administrator has limited how team members sign in, for example to Google only. Use the option shown. See single sign-on and login enforcement.
  • "Too many login attempts". Wait 15 minutes, or up to an hour after many attempts, then try again.