When you assign an existing task to someone, Avaza always notifies them. For a new task, you choose with the notify checkbox. How each person hears about it, in Avaza, as a browser notification or by email, depends on their own notification settings.
Assign an existing task
Adding someone to Assigned To on an existing task notifies them and the task's other followers. The new assignee also becomes a follower. People you remove from Assigned To aren't notified.
Assign a new task
- Create a Task popup (Add Task): when you choose someone in Assigned To, a notify checkbox appears next to it, already ticked. Untick it to create the task without telling anyone.
- Adding a task inline (+ Add a new Task in the List view, or + at the bottom of a Board column): the notify checkbox starts unticked. Tick it before you click Save.
- Subtasks: the row for a new subtask has its own Notify checkbox, also unticked at first.
When notify isn't ticked, nobody is notified about the assignment at all: not by email, in Avaza or in the browser.
Tasks created by a recurring task always notify the people they're assigned to.
Assignment emails have a subject that starts with "Task Assignment:", followed by the project name in square brackets and the task title.
When a task is completed
Project members aren't told about completed tasks just for being on the project. To let someone know when a task is marked complete, add them to the task's Followers. Followers are notified when the task's status changes, including when it's completed.
Status and completion notifications appear in Avaza and as browser notifications, under the Task Status Change and Task Completed events in each person's notification settings. They aren't sent by email. The person who changed the status isn't notified.
Not getting notifications?
- Check your notification settings. Click your profile picture and choose Notification Settings. Switch on Task Assigned to Me for each way you want to be told, such as email. Browser notifications also need your browser's permission. See notification settings.
- Check your role and membership. Task notifications only go to active members of the project who have the Project Collaborator role. Admins always qualify. Emails only go to people who have accepted their Avaza invitation.
- External contacts aren't notified about Team Only tasks.
- Emails going to spam? Add Avaza's sending addresses to your safe senders. See whitelist Avaza email addresses.
For everything else about tasks, see task management.