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  5. How do I send a Thank You Note for Payment to a customer?
  1. Home
  2. Knowledge Base
  3. Invoices
  4. How do I send a Thank You Note for Payment to a customer?

How do I send a Thank You Note for Payment to a customer?

Sending a Thank You Note for Payment is really simple. Navigate to Settings > Email Templates and click on “Thank You Note for Payment” 

Click the template and customise the email content if required.

You will notice a checkbox called “Email a ‘Thank you’ note for this payment” while recording a payment on an invoice or when create a payment from the Payments page.

You can also enable a Thank You note to be sent to your customer automatically if they pay online via PayPal. Simply navigate to Settings > Online Payments and click your PayPal payment provider and check the “Send Payments Thanks” checkbox.

Updated on January 21, 2023

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