Yes, you can add a new contact with the same email address as far as it satisfies the following rules: All External Contacts for the same company must have a unique email address. Specified email address must not already be used for a team member. No more than one External Contact with the same email […]
Notification Settings
The Notification Settings page is your one stop shop for all Avaza notification preferences. Each user can configure which notification events they would like to receive per communication channel (Email, In-App, and Push Notifications).
Deactivating and Archiving Users
If a team member leaves, you will need to revoke their access to your Avaza account. You can do this by archiving them. This removes their access to your Avaza account, while still retaining their data.
Whitelist Avaza Email Addresses
Are you or your clients not receiving Avaza notification emails? This post lists the email addresses you and your clients may need to whitelist for smoother communication or you can simply whitelist our static IP address that delivers all Avaza emails. (69.72.40.242)
How can I Enable Single Sign-On with Google Apps for Work?
Avaza supports Single Sign-On with Google Apps for Work so that your team members can log in seamlessly via any Google app. Enabling Single-Sign Enabling single sign-on is dependent on how you signed up for Avaza. 1. I found, and signed up for Avaza, after finding it on the Google Apps Marketplace If you found […]
Which actions are displayed on the activity feed?
You can access the Activity Feed via the ‘thunderbolt’ icon located in the top right corner of the app screen.
Managing Contacts in Avaza
The Avaza Contacts module makes managing contacts, like team members and external contacts, easy. Here you can invite new team members and contacts, add contact information or business details, set up daily availability & user tags, and assign them appropriate roles so they can access the relevant functions in Avaza.
Can I Enter Time on Someone’s Behalf Without Assigning a License?
Unfortunately not. Admin users and Project Managers can easily enter time for another team member using Impersonation. However, in order to do so, the person they are entering time for must be a timesheet user as well, which means you will need to use a timesheet/expense user license for them.
Are User Licenses Available for Use When Someone Leaves?
Yes, the user licenses (timesheet/expense user, scheduling user or admin/invoice user) in your monthly subscription are linked to your account subscription, not the employee they are assigned to.
Changing an Email Address
The following guide outlines the process of changing an email address in Avaza. This can be done for both team members and external contacts. Only users with the Admin role can change email addresses for existing contacts.