Our support team is available 24/7 via chat, and email. Access Avaza Chat Support 24/7 via the Chat Bubble. Chat support can be accessed via the support bubble at the bottom right (left when in Reports) of the screen, or by clicking Help in the side navigation and choosing Live Chat. Access in-app documentation and […]
If a team member leaves, you will need to revoke their access to your Avaza account. You can do this by archiving them. This removes their access to your Avaza account, while still retaining their data.
Are you or your clients not receiving Avaza notification emails? This post lists the email addresses you and your clients may need to whitelist for smoother communication.
Avaza supports Single Sign-On with Google Apps for Work so that your team members can log in seamlessly via any Google app. Enabling Single-Sign Enabling single sign-on is dependent on how you signed up for Avaza. 1. I found, and signed up for Avaza, after finding it on the Google Apps Marketplace If you found […]
Some countries and regions may require your tax number to appear on subscription invoices. You can add your tax number to your billing address and it will display on your subscription invoices.
You can access the Activity Feed via the ‘thunderbolt’ icon located in the top right corner of the app screen.
The Avaza Contacts module makes managing contacts, like team members and external contacts, easy. Here you can invite new team members and contacts, add contact information or business details, set up daily availability & user tags, and assign them appropriate roles so they can access the relevant functions in Avaza.
Unfortunately not. Admin users and Project Managers can easily enter time for another team member using Impersonation. However, in order to do so, the person they are entering time for must be a timesheet user as well, which means you will need to use a timesheet/expense user license for them.
Yes, the user licenses (timesheet/expense user, scheduling user or admin/invoice user) in your monthly subscription are linked to your account subscription, not the employee they are assigned to.
The following guide outlines the process of changing an email address in Avaza. This can be done for both team members and external contacts. Only users with the Project Manager, Invoice Manager or Admin role can edit Contacts.